Shipping policy

Customer delight is our highest priority. At SL Basics, we aim to bring quality products to your doorstep as quickly as possible. You will receive a confirmation email right after placing your order on our website. Happy shopping!

Shipping Destinations

• Nationwide: We deliver to all cities across Pakistan.
• International: International delivery is now available. Please contact us for rates and delivery details.

Processing & Delivery Times

Order Processing

• Orders are dispatched within 1-2 business days of being placed.
• Same-day shipment is available for Karachi, depending on the time your order is placed.

Delivery Time

• Local orders are delivered within 3-5 business days after dispatch.

Delivery times may vary depending on your location, the shipping method, and other factors beyond our control. If your order is delayed or placed on hold for any reason, we will notify you by call or SMS.

Shipping Charges

These charges apply nationwide, for both Pre-Paid and Cash on Delivery orders. Free delivery is applied automatically at checkout once your order qualifies.

Our Courier Partners

All orders within Pakistan are delivered through trusted courier partners:

• TCS
• Leopards
• Dex
• PostEx

Tracking Your Order

Once your order is dispatched, you can follow its progress anytime using the Order Tracking page on our website at www.slbasics.com. Simply enter your order details to see the latest status of your parcel.

Please keep your phone available, as the courier may call you to confirm delivery.

Important Notes

• Please provide a complete and accurate address and phone number at checkout to avoid delays.
• Orders that have been dispatched cannot be cancelled (see our Cancellation Policy).
• If your item arrives damaged or faulty, please record an unboxing video when opening your parcel (see our Returns & Exchanges Policy).

Need Help?

• Email: help@slbasics.com
• Phone: 03022227427
• Instagram: @slbasics