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Shipping Policy

Customer Delight is our utmost value. SL Basics' aims to deliver quality products to your doorstep as soon as possible. You will receive an email right after placing your order on our website. Happy Shopping!

Shipping destinations:
We ship nationwide. International delivery will be available soon.
Shipping times:
Same day shipment facility is available for Karachi depending on the time of placing your order. Local orders take 3-5 business days to be delivered to you and we ship within 1-2 business days. Shipping time might vary depending on location, shipment method and other factors. We will let you know via Call/SMS if your order is on hold due to any reason. 
Shipping Cost:
Orders above PKR1499.00 have FREE shipping Nationwide.
All orders through out Pakistan are delivered through our Courier partner, TCS. 
Return & Exchange:
We offer Return & Exchange if a product is found damaged or was faulty upon delivery. To be eligible for a return, the customer is required to provide proof of purchase. For returns, please email help@slbasics.com with the subject ‘Returns’ and include order number, name and the reason for the return.

Cancellations:
You can cancel your order within 24hours of your purchase, the sooner the better. Orders that are dispatched can not be cancelled.

Payments:
We offer two modes of payment, Pre-Paid & COD (Post-Paid). All Pre-Paid orders are required a confirmation from your bank about the transfer. You can get in touch with us to know how you can place a Pre-Paid order.

For further queries you can reach us at help@slbasics.com, call us at (+92) 304-111-0752, WhatsApp us at (+92) 302-222-7427. You may also contact us on Instagram (@slbasics) and Facebook (@slbasics).

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